16
Nov

Wellness Program Research

by     11 Comments    Posted under: Adventures in Real Life

We’re starting an Employee Wellness Program at work and I’ve quite happily applied to be a member of the Wellness Committee.

My Interest

Improving quality of life is something very near and dear to me, and I feel quite passionate about it. Ever since I realized that my weight gain was not going to reverse itself and I would need to actually go out of my way to take control of my health, I’ve been avidly interested in a variety of health-related topics.

For one thing, I’ve learned to cook, which I’d have told you in years past would never come to pass. They started a snowball fight in hell the day I started eating tomatoes.

Research

We’ve got our first Wellness Committee meeting on Friday, which I will miss because I’ll be dressed up in Steampunk garb and learning how to fly airships and decorate tophats at Teslacon.

In a mild panic over what important and glorious meeting details I might miss (those of you familiar with corporate meetings are more than welcome to scoff at that), I took it upon myself to become familiar with Employee Wellness Programs.

In my usual fashion, I’m sure I’ve overdone the research bit.

Work vs Community

I’ll be using terms like “Employee” and “Managerial Staff” and soforth below—I don’t see any reason whatsoever that one couldn’t create a Wellness Group within a community outside of a work setting. Some of the concepts may be invalid (particularly the bits about Health Insurance) but if you replace “managers” with “group leaders” and “employees” with “group members” I don’t see why it couldn’t port over without drastic changes.

What is a Wellness Committee?

Answer: Whatever you want it to be!

Less Annoyingly Vague Answer: A group dedicated to helping its members get healthy.

The reason the real answer is vague is because “healthy” and “wellness” are, themselves, awfully vague terms. Would you say that … oh, I dunno, “Credit Management” classes are part of a Wellness Committee? Maybe not? Well, what about “Stress Management”? Sound a little better? Okay, what if you find out that many of your group members are stressed about their finances? Offering “Credit Management” classes would positively impact the stress levels of your group members.

So it’s vague.

Furthermore, it’s well worth noting that it’s not just “eat vegetables and hop on a treadmill.”

Each Wellness Program should be different because each group is different. You have to take into account the agendas of leadership AND the needs and desires of the group members.

Step 1: Find Out What Risk Factors are Prevalent

(Well, technically Step 1 should be deciding you want a Wellness Program, but we’ll assume you’re at least interested, or you’d have clicked past this blog post by now)

From a workplace standpoint, this means assessing the risks of the employees.

Evaluate male vs female employees. If you’re primarily female, focusing on prostate exams may be less useful than breast cancer leaflets.

Evaluate age of employees. If you’ve got an older staff, they might be more interested in heart health programs than in pre-natal care groups.

If you can, get some aggregate health data via a health assessment. A voluntary employee fasting exam can be done on-site and can evaluate blood sugar levels, BMI, heart health, and a ton of other things. If you find that the majority of your staff is overweight with dangerous fasting glucose levels, perhaps some talks about diabetes.

Smoking cessation programs are useless if most of your employees are already smoke-free.

The purpose of this step is to generate TARGETS. Until you know what your enemy is, what your goal is, you’ll have difficulties measuring your success or obtaining participation.

Step 2: What Does Senior Management Want the Program to Achieve?

Again, if this is a community thing, you’d be evaluating what the group leaders are seeking. One of the problems with something as vague as “wellness” is creating a vision of what you’re trying to achieve.

If your leadership is just looking to cut costs and nothing else, they won’t be likely to smile upon a program that encourages employees to dig up the soil out back and establish little vegetable gardens on company property.

Senior management may be interested in cutting health care costs, boosting employee retention, encouraging self-care, upholding company image and culture, boosting morale, or the long-term health of their employees.

You’ll also run into conflicts within your committee leadership, with everyone having different opinions on what is most important and which programs should be prioritized.

Know your goals before you start. Write them down with a vision statement, such as the following:

To continuously provide and promote programs that encourage, educate, and support members and dependents to make healthy mental, physical, and financial lifestyle choices.

Constantly evaluate ideas against that vision statement. Note that the above statement is pretty forgiving. What to organize a kayaking trip to Canada? How about a coupon-clipping club? If you add “accessible” to the description of the programs, all the sudden kayaking doesn’t work: it’s not accessible to people who can’t afford the trip, even if they wanted to go.

You may have to sell your managerial staff on wellness. If they don’t understand why the program would be a benefit for the company, it will be much more difficult to get support and funding for projects. Make sure that your management knows WHY this is important (speak in dollars, if necessary … it’s possible to reduce health insurance premiums through a wellness program) and also make sure they know how effective it is. Give regular reports on programs, success rates, and participation.

Step 3: Find Out What Your Members Want

Ask people what types of programs they might actually participate in.

If you’ve got over half of your employees who are smoking but you poll them and all of them tell you they’re not interested in a smoking cessation program, you’d be wasting time and resources to build a big program on it. (You can still do little things, particularly if you’re looking to lower costs and your insurance company offers boosts to employees who aren’t smokers)

Poll your group members. Moreover, do it often, possibly every couple of months. Certainly don’t poll once, at the outset of your group, and then never again. Not only will your membership change over that time period, people themselves may change, and their interests along with it.

Look at your data and focus on programs that people are interested in which also mesh with leadership goals.

Step 4: Evaluate How Much Money and Time You Have

Some companies will offer a budget to their Wellness Committees. Will the company fund printouts? Will the company consider subsidizing Health Club memberships, or offering smoking cessation rebates? Will the company buy pedometers or offer dirtspace for employee gardens? Will the company build a mini “health club” and buy equipment to stock it?

Every group will have different funding, and that funding will limit what programs the group can undertake.

If you are working under restricted funding (and you probably are) be extra careful when deciding which programs to spend money on to get the most bang for your buck. Go for programs with measurable results that will make the leadership happy, in the hopes that they’ll boost the funding for the following budget cycle, opening doors for new and better programs.

In addition to money, you have to take time into account.

If your company won’t give on-the-clock time for programs, you’ll be limited to lunch programs, break programs, or outside-of-work meetings. You may be able to get permission from the company to combine two 15 minute breaks into a single “group walking” break—you never know until you ask, but you should be prepared to accept time constraints and work within them.

As part of this, find out what your company is already doing. Do you have an EAP? How much of the company’s budget is already allocated to health insurance? How much is the burden of the employee? What increases have there been recently? Does the health insurance offer any bonuses (such as a Healthy Eating Rebate) which employees may be unaware of?

Checklist

  • Get support from leadership
  • Create a cohesive team, with a clear goal
  • Collect enough information to drive your efforts
  • Craft an opening plan
  • Choose appropriate programs
  • Create a supportive environment
  • Carefully evaluate the outcome

Sample Programs

  • Random Acts of Kindness
  • Good Night – Sleep programs
  • Smart Shopping – Read labels
  • Easy Cooking – simple recipes for the fry pan impaired
  • Vegetable 101 – Don’t fear our leafy friends
  • 100 Miles in 100 Days – group of walkers with pedometers
  • Fast Food Guide
  • Bulge Busters – A support group for folks losing weight and keeping it off
  • Credit Counseling
  • Personal Finance
  • Parenting
  • Time-management
  • Elder care
  • Smoking cessation
  • Nutrition
  • Assertiveness training
  • Living wills
  • Prenatal care
  • Stress Reduction
  • Wellness Libraries – for self-study
  • White Noise machines for cubicle areas, to reduce stress
  • Allergy Alleviation
  • Healing Your Body With Food
  • Fad Diets
  • Sticking With Exercise
  • Spring Tune-Up
  • Company property gardens
  • Sit for 60, Move for 3
  • Wellness newsletters

Focus on baby steps and small changes rather than giant lifestyle changes. Build an activity menu that people can choose what they’d like to participate in.

Rewards

Rewards can be good motivators, but only if they are appropriate. One case study I read discussed how they began with cash rebates and even tried point-value rewards based on overall participation, but these ultimately failed.

Smoking cessation rewards only rewarded smokers, and it was found that smoking typically resumed after the cash reward was given.

Point value rewards focused on rewarding those employees who were already healthy without providing impetus for unhealthy employees to become healthier.

The study concluded by saying that offering health insurance cost reduction to participants was the most effective reward they used.

Focus

Whether to offer a single meeting/presentation on a topic or to have a focused battle plan over a longer time period is up to you, but it’s worth noting that a supportive program over a longer time period is more likely to build new behaviors than a single powerpoint presentation.

For example, you may choose to have a three-month focus on stress reduction. You may have paycheck stuffers, handouts, and fliers to build awareness, have an opening meeting to discuss the importance of handling stress well and go over some stress reduction techniques. After that, you may have regular meetings to discuss new techniques, assign “homework”, discuss difficulties or successes, and encourage those on track to stay on track and build healthy habits.

Sleep Tips

Okay, this derails the post, but I did the research, so I want to include it.

As part of a program which promoted a healthy night’s sleep, the following tips are recommended:

  • Maintain consistent sleep and wake time schedules (even over the weekend!)
  • Establish a relaxing bedtime routine, such as a bath, a good book, listening to soothing music.
  • Create a cool/dark/quiet/comfortable sleep environment
  • The bedroom should not be a family activity room.
  • Finish eating, exercising, nicotine, drinking alcohol, and caffeine (coffee, tea, chocolate, and soda) a few hours before bedtime. All of those activities can reduce sleep quality
  • Exercise regularly

Done!

(Finally!)

So that’s my research into Wellness Programs. One of the things I found most interesting was the variety in topics that can be run as part of a Wellness Program. I’m a firm believer in the power of taking baby steps to develop healthy habits and I’m very excited to see what direction this committee takes at work.

Has anyone had any experience with Wellness Programs, either at work or through some other group?

 

11 Comments + Add Comment

  • It must be a new trend now to have Wellness programs at work. My company started doing this, yet we don’t have a “committee” running it, it is all designed by the HR deptartment and I believe the goal is to reduce health insurance premiums.

    Anyway we had a walking competition in the summer. We were walking the miles spanning between our locations in the state. It was a little over 2 million steps in 8 weeks. I felt the program was a little too long personally, I think a 4 week program would have been better since you do have to keep up with a pedometer and it gets tedious tracking the steps everyday. But the program was a huge hit around the office, we divided into teams and most people walked during lunch hour. There was a fierce competition because team results were posted daily.

    The company provided the pedometers and we entered steps into Sharepoint. They gave us little gifts along the way like a t-shirt and a lunch bag with the company logo. Unfortunately the program ended with a whimper, as they never held a meeting at the end to announce the top 3 teams or give out any prizes.

    However it did have a lasting impact on me since I learned the locations of all the stairwells in our building and I now try to take the steps every day instead of using the elevator (because that was one of the tricks we used to increase our step count.) I also still try to walk at lunch as much as I can and as long as the weather holds out.

    Next they did a weight loss challenge, losing 5 lbs in 5 weeks. But the program must not have gone well, because after it started we had no further communication about it. It was all on the honor system though they did not make people weigh in publicly at work or anything. I think it is difficult to do something like this without embarrassing people. But I think your weight loss support group would be a better idea.

    I’m sure your committee will do well given your obvious dedication to the subject!

    • Oooh, those are great notes. Sounds like your company’s failing on the communication level — which is important, and yet I made almost no note of it in the post.

      Did you find the bag and shirt to be motivators, or just irritating?

      • I wasn’t really motivated by the gifts. The lunch bag was cheaply made to be honest and we get t-shirts here all the time so I have tons of them at home. I was motivated simply because I wanted my team to finish, because it would have been embarrassing if we didn’t, and we did squeak by in the end.

        • *nod* That’s what I figured. I see a lot of “swag” motivation mention, but I just don’t see it as being useful.

          • Check out the Gamification Blog, by Gabe Zichermann.
            http://gamification.co/gabe-zichermann/

            Ros and I went to dinner with him last night (Ros’ company sponsors lectures, and we get to go out to dinner with the speakers afterwards). He’s an awesome guy, a great speaker, and loves questions on Twitter and Facebook. And his area of expertise hits your question head on. Wellness Programs were a major component of last night’s lecture.

            Your gut is right. He says that everyone focuses on monetary rewards — but those are actually the most expensive and least effective rewards out there.

            People are motivated (in declining order) by:
            Status
            Access
            Power
            Stuff (eg, rewards)

            This is the ‘rewards’ pyramid of a typical MMORPG, and Gabe’s focus is applying game theory to marketing and other real life problems.

            For instance, successful Wellness programs involve a lot of “game mechanics”. Teams — people who work with other people are far more motivated to keep working. Leader boards (hitting the Status reward of the pyramid). Points for activity — so that you know exactly where you stand and you’re rewarded every time you “do the right thing”.

            Gamification isn’t about adding stupid, irrelevant games to unrelated topics (“I want a game like Angry Birds, but it’s about my hardware store!”) It focuses on taking the reward structure of games (something so appealing to humans that games are often called ‘addictive’) and applying it, in relevant fashion, to “non-game” activities. Wellness Programs, he says, lend themselves to this in a big way.

            I’d strongly recommend checking out his site and/or books.

          • I’ve heard of gamification! (both in positive and negative terms)

            I hadn’t though of applying it to the wellness program though, that’s a great idea. I’ll pass this up the line and see if the folks in charge of the committee are interested. It would be a lot of fun to do “badges” like girl scouts. “Oh, I got the rutabega badge!” “I finally earned my 5k badge!”

  • My office is a daily exercise in socialism, but I bet that is not what you are asking.

    One my children is a group of runners/walkers. They stay after school once a week and “train”, but they also, as a group, do several 5Ks a year. They will do their second 5K in early December. I love the program. It pulls in siblings, parents, teachers and the community, especially for the 5Ks. The first 5K was full of students, but also many families, friends, teachers and principals, as well as the superintendent. It gives the students a bigger goal than just the training they do. And the 5Ks are a very positive experience all the way around.

    • I’ve never actually seen or participated in a walk/run group. I wonder if I’d like it? It certainly sounds very positive.

  • There were many groups, as well as individuals, competing, as well as those who just participated without the intent to win. In both cases, people encouraged, cheered, and taunted each other to keep going. It is much more fun than just walking, and gives you incentive to continue to train so that the next time you can improve for yourself or your team. It is a very positive and enjoyable experience. I cannot imagine how you would not enjoy it.

  • “The bedroom should not be a family activity room.”

    <<Insert inappropriate, juvenile comment here>>
    brad-o´s last post ..My Pro-Life Policy

    • *laugh* The site I got that from had it pretty baldly stated: sex and sleep only.

      I was trying to be CASUAL about it. XD

Leave a Comment


CommentLuv badge

Choose: Volume III

First Draft
29 of 33 Installments

Nathaniel

First Draft
5000 of 6000 words

Wicked

revisions
0 of 4 scenes

Pinterest

Genius - Use tape to.Kissing
kissingkissingWash!! Rawr.
lettuce turnip the bCourage is a whisperWhy Nikola Tesla was